+44 (0) 203 355 5585
We provide an urgent appeal consultancy service for Amazon sellers who have had their accounts suspended.
Most appeal letters and plan of action delivered within 24 hours
Proud to be part of
We provide an urgent appeal consultancy service for Amazon sellers who have had their accounts suspended.
Most appeal letters and plan of action delivered within 24 hours
Proud to be part of
Loved by eCommerce sellers from all over the world
Rated 4.9 out of 5
Rated 5.0Â out of 5
Rated 5.0Â out of 5
Who is our suspended Amazon seller account appeal service for?
Our expert team of appeal specialists can help you with a range of Amazon account suspensions:
- Trademark and Patent Violation
- Intellectual property
- Counterfeit item
- Inauthentic item
- Unsafe products
- Expired products
- Product safety complaints
- Listing does not match the detail page
- Used item sold as new
- Vendor Seller Central suspension
- Selling prohibited Items
- ASIN variations misuse
- Order defect rate >1%
- Late shipment rate >4%
- Pre-fulfilment cancel rate >2.5%
- Confirm orders prior to actual shipment of the item
- Review manipulation
- Tax identity
- Invoice manipulation
- Related account suspension
and many more…
We are experts at dealing with Amazon account suspensions for sellers
We know how devastating it can be to your business when getting the dreaded Amazon account suspended status on your seller account. That’s why all of our Amazon suspension appeals offer a bespoke plan of action that is tailored to your case and are delivered fast, almost always within 72 hours.
We are proud to be members of the Amazon Service Provider Network
How we work
Our process is designed to get your Amazon seller account reinstated and get you selling again as fast as possible.
1. Contact Us
2. Free Deep Dive Consultation
3. Agree and Submit the Bespoke Plan of Action
4. Start Selling Again
We’re not a small team of appeal freelancers, we are your full-stack UK Amazon Business Partner
Our services expand beyond just Amazon suspension appeals, through our expert knowledge of eCommerce businesses we also provide the following services:
Full eCommerce Accounting
Our accountants have years of eCommerce experience and handle all your accounting needs no matter what eCommerce platform you sell on.
PAN-EU VAT Registration & Submissions
Are you part of or looking to join the Amazon Pan-EU programme, then look no further, we handle all your VAT Registrations and Submissions for all European countries across the programme.
Handsfree Amazon Store Management
Looking to take your Amazon business to the next level but don’t have the team to do it with? Then let our specialist Amazon business management team come in and handle all your Amazon PPC, SEO, Customer Service, Account Reporting, Suspension Appeals and much more… It’s truly a handsfree service!
Amazon Store to Shopify Migration
Never be caught out only selling on one eCommerce platform. We help Amazon sellers migrate on to Shopify seamlessly. From building the Shopify store, migrating inventory to integrating 3rd party software, we handle it all.
See what others think about us
Rated 4.9 out of 5
Rated 5.0 out of 5
Rated 5.0Â out of 5
What's included with my Seller Account Suspension Appeal Service?
Unlike other appeal companies, we not only want to get you selling fast again but also provide ongoing support so you can avoid future suspensions.
VALUE 1 - Deep Dive Consultation with Our Appeal Specialist
In the consultation, we take a deep look at your suspension case and look to formulate a bespoke plan of action that will help you get your Amazon seller account reinstated.
£350 Value Included
VALUE 2 - Unlimited UK Based Phone and Email Support
We know having your Amazon Seller Account suspended can be incredibly stressful. Our UK based team is here to give you support whenever you need it.
£995 Value Included
VALUE 3 - Multiple Appeals Submissions
We are committed to getting your seller account reinstated. If our initial appeal is not accepted then we will provide further appeals related to the same case without any extra cost for yourself.
£1,995 Value Included
VALUE 4 - 3 Months Amazon Seller Account Health Monitoring
As part of our service of getting your seller account reinstated, we also make sure that your account stays healthy for the next 3 months, preventing recurring suspensions and providing early warnings of potential problems we may find in advance.
£2,991 Value Included
VALUE 5 - Over £3,000 worth of discounts with Sterlinx services and from our industry leading partners
We have teamed up with the best tools and services in the industry to help you sell and scale your business on Amazon.
£3,000+ Value Included
TOTAL VALUE: £9,331
100% Money Back Guarantee
We offer all our clients a No Risk Promise, if we can not get your seller account reinstated through our appeals then we will refund 100% of your money back to you. You have nothing to lose!
Everything You Will Get Today…
- Upto 72 Hour Turnaround Time
- Free Deep Dive Case Consultation (£350 Value)
- Unlimited Phone and Email Support (£995 Value)
- Multiple Appeals Submissions (£1,995 Value)
- 3 Months Seller Account Health Monitoring (£2,991 Value)
- £3,000+ worth of discounts from our industry-leading partners (£3,000+ Value)
Total Value: £9,331
Prices From: £1,395
Price excludes VAT
Proud to be part of
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Frequently asked questions
Can you guarantee that my account will get reinstated?
No service can guarantee that your account will be reinstated. However, through our over 10 years of experience and excellent track record we can certainly maximise your chances.
What if my account is not reinstated?
If in the unlikely event after following our plan of action and implementing all suggested changes, Amazon still does not reinstate your account, then you are covered by our money-back guarantee.
We make every endeavour to get your account reinstated, with Amazon allowing up to 15 appeals to take place, however, if we think that the account can not be reinstated, we will then stop working on the case and issue you a full refund.
What if my account is not reinstated?
If in the unlikely event after following our plan of action and implementing all suggested changes, Amazon still does not reinstate your account, then you are covered by our money-back guarantee.
We make every endeavour to get your account reinstated, with Amazon allowing up to 15 appeals to take place, however, if we think that the account can not be reinstated, we will then stop working on the case and issue you a full refund.
How long does it take for my account to get reinstated?
The amount of time required for your account to be reinstated will depend on a case-by-case basis, the severity of the suspension and your seller history.
From our experience, Amazon can reinstate accounts either within a few hours or can take up to 90 days.
What happens if Amazon requests for more information after I have submitted my initial appeal you have drafted?
We will continue to provide you support throughout the journey of the case. You will not be required to pay again for the same case.
Do you need access to my Amazon Seller Account?
While we can work off screenshots of your account, our preferred method would be allowing us guest access of your account so we can properly investigate and analyse what plan of action needs to take place.
Have questions?
Give us a call on 0203 355 5585 or email and our friendly Sterlinx appeals team will answer any questions you may have.
What to do next?
Disclaimer: We are a specialist consultancy firm that helps Amazon sellers solve their Seller Central problems, we are not Amazon Seller Central and we are not part of the Amazon Companies.